POSITION SUMMARY

The Sales Coordinator will assist Pierburg with sales support for the organization.

REQUIRED MINIMUM QUALIFICATIONS

• High School Diploma or equivalent work experience
• Ability to communication clearly and concisely with good interpersonal skills, both oral and written
• Exceptional organizational and project management skills
• Ability to manage multiple tasks with shifting priorities and varying deadlines
• Strong attention to detail
• Strong analytical skills
• Self-starter/self-motivated
• Proficient with Microsoft Office (Word, Excel, PPT), and customer relationship management database/tools
• Ability to travel (including overnight travel via car and airplane, including international travel)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist salespeople in the preparation of accurate and complete quotes
• Assist Account Managers with customer requirements as needed
• Assist with presentations for Director of Sales, Sales Managers, and Account Managers efficiently and accurately
• Create graphs using specific data for company presentations
• Manage and support the invoicing of and collection of payments due from customers
• Analysis and follow up of accounting inquiries and project financial tracking
• Knowledge and utilization of customer portals for communication purposes
• Administrative and filing activities for sales department as directed
• Coordinate customer and internal meetings and appointments as needed
• Effectively communicate reports and action items to Sales team
• Interact with clients regularly to assist sales team.
• Coordinate internal and external service requests, prepare necessary paperwork and supervise these services when required (for example prototype builds)
• Process acknowledgements in a timely fashion, resolving discrepancies to assure accurate deliveries
• Regularly act as customer service representative over the phone and face-to-face, professionally and promptly handling customer inquiries and complaints, taking the appropriate action to resolve customer concerns
• Regularly inform Account Manager of developments in the sales/order process
• Keep accurate records according to the company’s approved format. Responsible for provision of appropriate reports relating to order process and customer account record keeping
• Review order and related specifications for accuracy and correct product delivery
• Travel, as necessary, to support these key responsibilities, including, but not limited to overseas travel