jumpToMain
128434

Digital Services

The IRIS®suite is a software product family that optimizes the technical and economic aspects of maintenance processes. The individual product modules enable the seamless integration/combination of maintenance and utilization performance. The backbone of the IT ecosystem is the IRIS®platform, which enables data processing up to classification level Classified. The IRIS®fleet, IRIS®assist, IRIS®print and IRIS®diagnostic applications, among others, run on this platform.

IRIS®fleet is used to create and maintain a digital lifecycle file for the digital twin of the vehicles with interfaces to ILS databases, the ERP system and the monitoring of construction statuses.

IRIS®assist offers technicians a digital working environment for maintenance processes based on the interactive use of technical documentation.

IRIS®diagnostic supports digitally guided diagnostics in direct connection with the vehicle in order to provide the IRIS®suite with status and usage data.

175115

IRIS®assist

IRIS®assist supports the technician on the vehicle - online and offline. This solution enables users to work interactively with technical publications and to manage and perform the following maintenance tasks:

  • Interactive working with technical publications with intelligent HTML viewer (S1000D Interactive Electronic Technical Documentation (IETD) Viewer, including the spare parts catalog)
  • Interactive working with spare parts catalogs
  • Manage and carry out maintenance tasks
  • Inspection of the technician's work record
  • Guided execution of inspections and repairs with the help of digital checklists
  • Reporting on the status of the vehicle
  • Photo and video documentation
  • Entering field data and uploading usage data
  • Updating building condition monitoring (BZÜ)

 

IRIS®assist ensures seamless data transfer between the technician and the fleet manager/duty manager working in IRIS®fleet.

In addition, IRIS®assist minimizes errors and standardizes the quality of repairs through intuitive and user-oriented digitalization of repair processes, including automatic data transfer.

175077
175078
175079

IRIS®diagnostic

IRIS®diagnostic offers advanced solutions for fault localization and rectification in technical systems.

The combination of the external testing system, the integration of third-party maintenance and diagnostics software including license management, a multi-simulation box for generating vehicle-specific signals and operating states and the integration of technical documentation form the basis for efficient troubleshooting and rectification.

IRIS®diagnostic is operated on end devices in an IT security-hardened environment, which ensures secure data transfer. Real-time transmission enables reliable and fast communication between the various systems in the IRIS®suite.

The integrated knowledge database supports fault localization through guided test paths and fault trees.

In addition, the maintenance computer provides comprehensive insights into the vehicle system.

The display of the Interactive Electronic Technical Documentation (IETD) supports the user in troubleshooting and functional testing.

With our IRIS Data Analytics tools, the user is ideally equipped for all challenges and can work effectively and efficiently.

175080

IRIS®fleet

With the Rheinmetall fleet management system IRIS®fleet, users manage and maintain the life cycle data of their fleet of military vehicles. As a collaborative platform, IRIS®fleet enables web-based cooperation between customers and Rheinmetall. 

IRIS®fleet offers the customer centralized access to maintenance data, configuration data, availability data and field data for the entire fleet. And this for each individual vehicle down to component level. The customer receives an analysis of relevant ILS data such as the average operating time between faults, spare parts consumption, usage profiles, etc. By using IRIS®fleet, life cycle costs can be significantly reduced and availability increased.

IRIS®fleet can  provided on the IRIS®platform with Rheinmetall's infrastructure or operated on infrastructure and platform provided by Rheinmetall in the customer's network. Alternatively, any IRIS product can be operated platform-independently on any platform with container orchestration.

In addition, IRIS® fleet forms the basis for condition monitoring, condition-based maintenance and predictive maintenance supported by artificial intelligence (AI). IRIS®fleet organizes and structures all relevant life cycle data, including Health & Usage Monitoring System data, per vehicle and subcomponent.

130720
175082
130723

Rheinmetall's additive manufacturing in service brings flexibility and speed to the provision of spare parts. It is used for the production of prototypes, production support and small series.

A core application in contract manufacturing is the field of "obsolescence elimination". Here, required spare parts that are either no longer available or whose delivery time would take too long in conventional production are manufactured. In this case, Rheinmetall either uses the production technologies available internally or works together with partner companies. There is no restriction to a particular manufacturing technology, but rather the most suitable manufacturing process is selected based on the respective application - from polymer to metal to ceramic.

In addition to contract manufacturing, Rheinmetall offers comprehensive support along the entire process chain. This includes engineering support, in which component inquiries are evaluated technically and economically. Furthermore, components can be prepared for additive manufacturing (Design for Additive).

Rheinmetall also carries out continuous technology scouting, investigates new applications and participates in selected research projects. In doing so, Rheinmetall always pursues the goal of further developing the technology in a customer-oriented and user-oriented manner.

175085
175086
175087

IRIS®print

IRIS®print is a multifunctional software solution that digitally maps the entire additive manufacturing process. From component evaluation, component and printer management to process monitoring, documentation and component tracking during operation. IRIS®print can be used online and offline.

Various data is required for the additive production of a component, which is clearly and securely stored in IRIS®print. This includes the component profile, which contains specific information and print files. In addition, the Rheinmetall FDM printers can be directly controlled and monitored via IRIS®print. IRIS®print is also integrated into the Rheinmetall Mobile Smart Factory as a digital process companion.

The integrated stock management option also makes it possible to link the materials and tools required for production to each component . This optimizes the production process and reduces errors in work preparation.

With the combined use of IRIS®print and IRIS®fleet, access to Rheinmetall-certified components is also possible via "pay-per-print". Here, a retrieved component is automatically assigned a serial number, which can be used to track the component at any time. Maintenance intervals can now also be linked to the component. Other functions of the combined use include license management for the Mobile Smart Factory (MSF) component and a purchasing function for consumables, wear and spare parts for the systems integrated in the MSF.

130888
130891

MSF – Mobile Smart Factory

The Mobile Smart Factory® (MSF) was developed as a new logistics solution for the mobile production of spare parts to repair battle damage. The MSF produces spare parts made of polymer and metal quickly and can be used anywhere. The entire production process was integrated into two 20-ft containers - from data preparation to the ready-to-install component. 

The MSF consists of the surgical unit and the production unit. The operating unit is equipped with an air-conditioned workshop, an office workstation, a material store and polymer printers, among other things. The production unit is equipped with a Metrom PM700, a 6-axis hybrid machine. This machine combines additive manufacturing with WAAM (Wire Arc Additive Manufacturing) technology and CNC milling production. In addition, milled components and repair welding work can also be carried out.

Using WAAM technology, metal components with a maximum size of Ø 500 mm x 450 mm can be produced in the MSF. The current focus here is on selected stainless steels due to the application. Polymer components with a maximum size of 300 mm x 200 mm x 270 mm can be manufactured in the Micro Factory. The FDM technology used enables a very wide range of materials to be used, including PLA, TPU and PETG (some with micro-carbon fibers).

The MSF can also be equipped with other production technologies at the customer's request.

130756
163564
175088
130762
130759

Polymer

The Rheinmetall FDM printer is a modular system and is currently available in two configurations. In addition to different build volumes, there is also a version with two print heads for manufacturing parts from multiple materials

  • Dimensions [mm]: 300 x 300 x 600 or 300 x 200 x 270
  • Modular design enables system adaptations (e.g. nozzle diameter, sensors, etc.)
  • Integrated into the IRIS printing platform
  • Wide range of materials that can be used, including PLA, PA6, TPU and PETG
175092
175091

Smart Lab

The Rheinmetall Smart Lab is the solution for mobile additive polymer printing. Whether in a container, a van or a trailer - almost any platform is possible. The integrated system consists of a workstation, a storage area and several Rheinmetall polymer printers. The flexible setup in the Smart Lab enables highly dynamic operation and very flexible use.

  • Different platforms as a basis
  • Highly mobile, flexible and completely self-sufficient
  • Fully customizable
  • Can be used from single-part production to 24/7 production
175096
175095

Rheinmetall's IRIS®platform describes secure edge cloud and multi-tenant cloud systems that are compliant with BSI C5, ISO27001 and Classified requirements. IRIS®platform Mission, Rugged and Edge are Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) environments that can be used at the customer's site. IRIS®platform Tenant is a hosting environment in which customers can host their applications and data securely at Rheinmetall. All platforms are designed with open source products to avoid any vendor dependency

Mission 

The IRIS®platform Mission is a lightweight environment designed for rapid deployment of software in small military or industrial missions. The size is adapted to fit in hand luggage.

175103
175101
175102

Rugged

The IRIS®platform Rugged is a rugged cloud environment designed to deliver software in military operational scenarios where sufficient computing power is required. It is designed to meet military or industrial mobility and transportation requirements.

175106
175105
175104

Edge

The IRIS®platform Edge is an industrial design cloud infrastructure that meets the highest standards and can be fully integrated into customers' data center infrastructures. It offers sufficient computing power and storage space and can be easily expanded.

175098
175099
175100

Tenant

The IRIS®platform Tenant is a cloud environment for multiple clients that is hosted in Rheinmetall's data center. External users can connect to the platform if appropriate security requirements are met. The platform enables different clients to host classified data.

In the dynamic world of IT, keeping up with the latest technologies and providing excellent service is crucial. With us, all digital services are developed and operated by high-performance product IT teams that adhere to global IT Service Management (ITSM) standards. Our approach is based on proven IT Infrastructure Library (ITIL) processes to guarantee you the best possible service at all times.

Service Desk

Our Service Desk is the first point of contact for our customers. This is where requests are recorded efficiently and we ensure transparent communication between service providers and users. Inquiries range from application malfunctions to training requests for the IRIS Suite.

Knowledge Database

Use our extensive knowledge database as a valuable resource. Here you will find a wide range of documentation on our digital services, including product information, instructions and best practices.

Service Catalog

Our service catalog is continuously updated by product management and provides a clear overview of our digital services. It is the basis for further development and provides a basis for discussion for customers and the development team.

Project Portfolio

The successful implementation of your requirements is our top priority. Our project portfolio ensures that all customer requirements are realized on time and within budget. We offer transparent and effective project management.

Continual Service Improvement

The IT Service Management Office (SMO) team ensures that our high quality standards are always maintained and continuously improved. Using service level agreements (SLAs) and key performance indicators (KPIs), customers are directly involved in the process of continuous service improvement.

Contact
Rheinmetall Unterlüß

IRIS-Support

Heinrich-Ehrhardt-Straße 2

29345 Unterluess

Germany

Route

Phone: +49 5827 80 5555

Rheinmetall Platz 1

40476 Dusseldorf

Germany

Contact us

© 2025 Rheinmetall AG