WHAT WE ARE LOOKING FOR

  • Provide leadership and direction during High Priority incidents. Demonstrate absolute command and control, whilst maintaining an overall incident perspective and ensuring the Incident Management processes (according to ITIL) are followed
  • Deliver results and achieve SLA/KPI performance by focusing on effective cross functional team working
  • Co-ordinate and facilitate the communication and escalation processes during High Priority incidents
  • Proactively monitor incident resolution, analyze and highlight trends and root causes to Problem Management and/or relevant support teams
  • Produce clearly written Post-Incident reporting within agreed SLAs, assisting with Post-Incident Reviews where required
  • Compile and publish operational incident reports detailing high profile outages
  • Facilitate key Incident related forums where required
  • Fully support the Major Incident Management and Service Desk teams where necessary
  • Champion quality standards and Service Management processes ensuring compliance across all operational teams

WHAT QUALIFICATIONS YOU SHOULD HAVE

  • Successful studies in computer science, completed training as an IT specialist (m/f/d) or a comparable qualification with corresponding professional experience
  • Troubleshooting skills in a support environment, including a strong sense of commitment
  • Ability to lead with integrity and remain calm in stressful situations
  • Ability to translate technical incidents into business terms
  • Highly motivated team player with a successful track record of direct leadership
  • An in-depth understanding of network-based cyber security solutions in the IT/OT environment would be an advantage
  • Lead incident manager certification to ISO/IEC 27035 would be an advantage
  • Fluency in spoken and written English and German



At Rheinmetall, your strengths and experience are worth something. We also highly value diversity and equal opportunity. We look forward to receiving your application.

WHAT WE OFFER YOU

A dynamic, agile and highly motivated team awaits you in a company with start-up character.

We offer you a challenging job in an exciting and international future market. What you should bring with you is a high degree of personal responsibility and willingness to perform. At Rheinmetall you will find recognition, attractive remuneration and a secure and long-term perspective. We attach great importance to the compatibility of career and family. We look forward to your experience and expertise in order to drive the future of mobility and security together with motivated colleagues.

At our location in Bremen, we offer you:

  • Flexible working with trust-based working hours
  • Employee profit-sharing and share purchase programme
  • Company pension scheme
  • Individual performance bonus and Christmas bonus
  • Extensive training offer, external training/certification as required

WHO WE ARE

At Rheinmetall Cyber Solutions GmbH we take care of the production, development and integration of products in the field of computer network operations and information security. We also provide consulting services in this area and provide various services. The focus is on cyber security, with the aim of offering our customers security and protection at the highest level. Rheinmetall Cyber Solutions GmbH is part of the Electronic Solutions division.
Digitalisation, networking, cyber – the Electronic Solutions division covers the entire chain of effects in the system network: from sensors and the networking of platforms and soldiers to the (partially) automated connection of effectors. This is complemented by solutions for protection in cyberspace. Other fields of activity of this Rheinmetall division include comprehensive training and simulation solutions, to which the company contributes over 40 years of experience. Furthermore, there are operator solutions for aircraft. The division is divided into the following business units: Air Defence & Radar Systems, Integrated Electronic Systems and Technical Publications.

Rheinmetall AG, publicly listed and based in Düsseldorf, Germany, is a powerful, internationally successful corporation. As an integrated technology group, Rheinmetall is a market leader in the areas of environmentally friendly mobility and threat-appropriate security technology. Rheinmetall commands a foremost position as a global first-tier supplier to the automotive industry for modules and systems. Furthermore, Rheinmetall is Europe’s foremost supplier of defence and security technology and a longstanding partner of the armed forces.

CONTACT INFORMATION

Responsible contact person:
Mr. Focke

Central Recruiting Hotline
+49 (0) 2131 5350 – 7667
(available Mon - Fri from 9 a.m. to 12 p.m.)

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