Claims Engineer

About the Team

Reporting to the Senior Manager Quality Operations, the Claims Engineer will be an integral member of the Quality team helping contribute to the Quality Assurance and Control of the Boxer vehicle. Our Quality team consists of experienced professionals in Quality Planning and Inspection. Come join a team committed to contributing positively to Australia’s Defence capability.

About the Role

The Claims Engineer will provide expert level support, professional capability and support in issue resolution management to the business on complex and critical product/process issues to meet operational requirements and ensure compliance with applicable standards, regulations and other requirements.

As the Claims Engineer, you can anticipate some of your duties and responsibilities to include:

• Analyse warranty data and issue statuses;
• Complaint processing and relevant data capture;
• Regulate customer and supplier claims recourse with collated data;
• Create, track and implement corrective actions with relevant departments;
• Lead and control processing of supply warranty related tasks for RDA suppliers;
• Be involved in all tasks of the supplier reclamation process for past and current complaints and warranty costs; and
• Writing and distribution of reports like interim and end report, statement, etc.

This role will be based at our Military Vehicle Centre of Excellence (MILVEHCOE) in Redbank, Queensland. 

What are we looking for?

Rheinmetall seeks applicants who exemplify our Company’s values of Safety, Partnering, Openness, Respect and Trust (SPORT). This creates a workplace environment where employees value each other, live up to their promises and communicate openly.

The experience and skillset best suited to this role includes: 

• Mechanical or Electrical Engineering Trade Qualification;
• Previous Experience in Quality Control/Quality Assurance;
• Internal and/or External Audit or Inspection Experience;
• Ability to Read and Interpret Standards, Engineering Drawings and Customer Specifications;
• Lean Manufacturing Experience including Proven Ability with Root Cause Analysis Techniques like 8D;
• Eligibility to obtain an Australian Government Security Clearance (Australian Citizenship required).

• Long weekends every second week with a 9 day fortnight;
• Attractive remuneration packages with salary sacrificing and novated leases;
• Access to exclusive employee discounts with over 500 retailers to support cost of living;
• Individualised Flexible Working Arrangements;
• Market leading parental leave and loyalty leave accrual for every year of service;
• On-site subsidised café with themed days and multiple dietary options;
• Extensive Employee Assistance Program to support you and your family with overall health and wellbeing;
• Genuine career development and progression opportunities;
• Generous internal incentive and referral program;
• Work as part of a team with real purpose in what we do;
• We are proud to be an Endorsed Employer for All Women with WORK180.

RDA Talent Acquisition Team

Recruitment.Australia@rheinmetall.com.au

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Applications will close on 3rd of July 2025