In-Service Support Project Engineer (m/w/d)

The BOXER 8x8 is the leading armoured vehicle with a multi-national user background that has been developed in a joint co-operation programme between Germany and the Netherlands by the international consortium ARTEC GmbH in Munich, Germany. ARTEC is a joint-venture of KNDS Deutschland GmbH & Co. KG, Rheinmetall Landsysteme GmbH and Rheinmetall Defence Nederland B.V. It is the prime contractor responsible for the BOXER Programme, the co-ordination of series production and the focal point for export opportunities. By December 2025, more than 2,000 BOXER vehicles had been contracted. Further large-scale projects are in the pipeline.

In the role of In-Service Support Engineer for the BOXER program you are responsible to support international costumers and the representative agency, NATO Support and Procurement Agency (NSPA), during the In-Service support phase of the leading multi-national 8x8 military armoured vehicle. At the industry consortium ARTEC, all technical and cross-discipline activities are focused on making a good product even better to protect the future and security of Europe and Worldwide.

Parts of the BOXER of ISS Project Engineer role:

• Preparation, execution and completion of follow-up for meetings with prime contractors and customers within the scope In-Service Support phase
• Attending and supporting regularly held customer meetings (Multinational Configuration Control Board, Logistic Control Board etc.)
• Monitoring and tracking the Engineering and Logistical Change Proposals and other deliveries under the continuous service
• Supporting in the preparation of periodic reports (quarterly progress reports, risk reports etc.)
• Supporting the offer preparation process for the Service on Request from the customer
• Coordination of ARTEC`s Main Subcontractors
• Ensuring coordination between the departments of ARTEC that have responsibilities within the scope of In-Service Support phase
• Continuous improvement of processes and monitoring of KPIs
• Supporting and deputizing the In-Service Support Manager of ARTEC

• Bachelor’s degree, engineer, technician or comparable qualification
• Previous experience in customer support and/or with the NSPA is advantageous
• Basic understanding of ILS sub-disciplines and their interaction with each other
• Basic understanding of Configuration Management process
• Experience in contract management is advantageous
• Strong organizational and communication skills
• Ability to quickly understand and facilitate complex technical relations
• Hands on mentality
• Business fluent in English written and spoken
• Strong scheduling/ planning skills

ARTEC is characterized by a flat hierarchy with a project-matrix organisation. This provides the opportunity for you as BOXER ISS Project Engineer to work on a international project with different team members from different countries at the same time.

The office is located in Munich – the most liveable city in Germany.

• Interesting and varied opportunities in a leading role for large scale and demanding International and National projects across the whole life cycle (development, series production, In-Service Support) of a state-of-the art military vehicle.
• Development opportunities for both personal and professional growth within the organization.
• Individual training opportunities offered by externals as well as a consortium owned academy.
• An office that is easily accessible by public or private transport within Munich.
• Attractive payment package and pension.
• 30 leave days and a variety of flexible working models that allow time off for yourself and your family.
• Flexible working hours incl. 40% mobile working possible as a standard.
• Wide range of corporate benefits.
• Offsite and team building events to underline the modern working environment.
• Medical service at the location.
• Job Bike.
• Subsidized D-Ticket.
• Access to EGYM Wellpass.

Contact Person: Melanie Müller

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